Dokotela
Telehealth Psychiatry Service
Phone or online available
Provides free consultations with psychiatrists to people who are living with severe and complex mental illness
Central and Eastern Sydney Primary Health Network (CESPHN) takes in the local health districts of Sydney and South Eastern Sydney and the local health networks of St Vincents Hospital and The Sydney Children’s Hospital. Services within the following LGAs are included in this Mental Health Service Directory Bayside, Burwood, Canada Bay, Canterbury-Bankstown, Georges River, Inner West, Randwick, Strathfield, Sutherland Shire, Sydney, Waverley and Woollahra. To check whether a particular suburb falls within this catchment area please click here.
The IAR-DST refers to the online Initial Assessment and Referral Decision Support Tool developed by the Department of Health and this tool is also incorporated into the CEPSHN referral form for a number of our commissioned mental health services. The goal of the IAR-DST is to assist general practitioners and other clinicians to determine the most appropriate level of support for a patient/client at a point in time, that is the least intensive intervention likely to result in the best clinical outcome. The tool was developed to ensure a national, standardised, consistent and objective approach to assist with mental healthcare recommendations for individuals accessing mental health care in the primary care sector. The IAR-DST works within the framework of a stepped care approach to mental health referrals and is to be used by a clinician alongside a comprehensive mental health assessment. To ensure the IAR-DST is used correctly, training in use of the tool is recommended and CESPHN offers regular online workshops. To learn more, please visit the CESPHN IAR-DST webpage.
The Mental Health Services Directory is a local resource for GPs and other mental health referrers working within the Central and Eastern Sydney Primary Health Network (CESPHN). The Mental Health Services Directory was developed to provide a digital resource where relevant local service information can be easily located by GPs and other mental health service providers for patients/clients requiring mental health support. The goal of the directory is to efficiently enable referrers to find services commensurate with the level of support required for their patient/client and as such the directory is designed to be used alongside the IAR-DST (see “What is the IAR-DST?” under main menu), providing easily accessible, up to date information on services mapped to each of the 5 IAR-DST levels of care. To optimise efficiency and the user experience, services can be filtered further by other key variables such as age, postcode, gender, modality of treatment, cost, availability etc to maximise relevant service options.
The intent of this directory is to provide a comprehensive and varied listing of clinical mental health, psychosocial support and crisis services within the CESPHN region, however this list is not exhaustive. CESPHN does not specifically endorse the work of the services listed, but will attempt to ensure all information provided is accurate and regularly updated, so professional judgement can be used to determine whether a service is appropriate for your patient/client.
The IAR-DST refers to the online Initial Assessment and Referral Decision Support Tool developed by the Department of Health and this tool is also incorporated into the CEPSHN referral form for a number of our commissioned mental health services. The goal of the IAR-DST is to assist general practitioners and other clinicians to determine the most appropriate level of support for a patient/client at a point in time, that is the least intensive intervention likely to result in the best clinical outcome. The tool was developed to ensure a national, standardised, consistent and objective approach to assist with mental healthcare recommendations for individuals accessing mental health care in the primary care sector. The IAR-DST works within the framework of a stepped care approach to mental health referrals and is to be used by a clinician alongside a comprehensive mental health assessment. To ensure the IAR-DST is used correctly, training in use of the tool is recommended and CESPHN offers regular online workshops. To learn more, please visit the CESPHN IAR-DST webpage.
To assist referrers in selecting the right mental health service, we provide wait times information as shared by the services themselves. The traffic light system indicates:
You have been redirected to the CESPHN Mental Health Directory for GPs and Health Professionals, where you’ll find additional features and functions tailored to professionals providing support for people in the Central and Eastern Sydney region. To get started, close this window and work through the filters on the left hand side of the screen.
Please allow 3-5 business days for the requested change to be made, after which you should no longer receive service wait times e-mails.
If you have any further feedback or suggestions please don’t hesitate to let us know.
The tool will reflect the changes within 3-5 business days. Please note that if wait times are not updated within eight weeks, our automated system will list them as ‘Not Available’ to maintain the accuracy of the directory.
The tool will reflect the changes within 3-5 business days. Please note that if wait times are not updated within eight weeks, our automated system will list them as ‘Not Available’ to maintain the accuracy of the directory.
The tool will reflect the changes within 3-5 business days. Please note that if wait times are not updated within eight weeks, our automated system will list them as ‘Not Available’ to maintain the accuracy of the directory.
Dokotela
Phone or online available
Provides free consultations with psychiatrists to people who are living with severe and complex mental illness
Dokotela
Wait time: Not provided by service
Phone or online available
The Telehealth Psychiatry Service provides free consultations with psychiatrists to people who are living with severe and complex mental illness in the Central and Eastern Sydney region, who due to socio-economic barriers and other social determinants would not otherwise be able to access a private psychiatrist.
Working in collaboration with GPs and other mental health and psychosocial support providers, the key aspects of this initiative are to provide telehealth psychiatry services and to engage with GPs supporting people accessing the service to facilitate capacity building and support ongoing patient treatment plans.
Consultations will be offered to consumers via secure video conferencing either from their own or a support person’s home, or from their service provider or GP’s office. To use the video conferencing platform, it is necessary to have access to a device that has a camera, speaker, microphone and stable and secure internet connection.
Referrals can be made:
Monday to Friday 9pm to 6pm
Referrals can be made via the eReferral form:
Eligibility:
Visit the website to view eligibility requirements for this program.
Sydney Local Health District Mental Health Services
Phone or online available
The Statewide Statewide Intellectual Disability Mental Health Outreach Service (SIDMHOS) is a specialist mental health service that supports the needs of peo...
Sydney Local Health District Mental Health Services
Phone or online available
The Statewide Statewide Intellectual Disability Mental Health Outreach Service (SIDMHOS) is a specialist mental health service that supports the needs of people with a diagnosed mental health problem and cooccuring intellectual disability, currently receiving care, who need increased specialised support. Support is individualised, ranging from advice and problem solving local pathways through to collaborative case reviews and care planning with the treating team.
Monday to Friday, 9am-4pm (except public holidays)
Adults, with a diagnosed intellectual disability and co-occurring mental health problem, whose wellbeing or functioning is severely compromised and the person has ongoing care arrangement.
ACON
Acon provides confidential fee-based short-term counselling (up to 12 sessions) for LGBTQ+ people seeking support in relation to their mental health and well...
ACON
ACON provides confidential fee-based short-term counselling (up to 12 sessions) for sexuality and gender diverse people seeking support in relation to their mental health and wellbeing.
Fully qualified volunteer counsellors use a solution focused model and a range of therapeutic approaches to better equip people to deal with life’s challenges.
This service is a low-cost option prioritised for people seeking counselling support who are not eligible for Medicare or have limited resources to access private options.
LGBTQ+ counselling in Sydney is available Tues and Thurs evenings
We provide confidential fee-based short-term counselling (up to 12 sessions) for LGBTQ+ people seeking support in relation to their mental health and wellbeing.
Unfortunately, this service is not suitable for:
People who use violence
People with unmanaged or unsupported mental illness or substance use
Youth Off the Streets
Phone or online available
Youth Off The Streets helps young people access the mental health support services they need to recover and thrive. Mental health issues are different for ev...
Youth Off the Streets
Phone or online available
Youth Off The Streets helps young people access the mental health support services they need to recover and thrive. Mental health issues are different for every young person who experiences them. YOTS listens, provides information and connects young people with expert mental health support. YOTS provides caseworkers who help young people access the mental health services that will best support their recovery and counselling and psychological support services for enrolled students in our independent high schools.
Phone service from 9 am to 5 pm: 02 8217 4700
After hours: 02 8217 4702
Raising Children
Phone or online available
Providing parents and carers with free, reliable, online parenting resources, which covers all bases – from pregnancy and birth to raising teens.
Raising Children
Wait time: Available
Phone or online available
Raising children is Australia’s trusted online parenting resource, which covers all bases – from pregnancy and birth to raising teens. Explore reliable information about children’s health, sleep, behaviour, eating, physical activity, family relationships, raising teenagers, and much more.
Blue Knot
Phone or online available
Blue Knot provides trauma specialist phone counseling and referrals, educational workshops for survivors and their supporters, training and therapeutic servi...
Blue Knot
Phone or online available
Blue Knot provides trauma specialist phone counseling and referrals, educational workshops for survivors and their supporters, training and therapeutic services for practitioners and workers, trauma-informed consultancy for services, evidence-informed publications, newsletters for survivors and practitioners, advocacy, research, and health promotion in the areas of complex trauma and trauma-informed care and practice. Blue Knot Helpline and Redress Support Service is a trauma specialist phone and webchat service for adult survivors of complex childhood trauma and their personal and professional supporters.
Sydney Local Health District Mental Health Services
Phone or online available
The Adult Mental Health team is a multidisciplinary team that provides assessment and recovery orientated time limited care for people living in the communit...
Sydney Local Health District Mental Health Services
Phone or online available
The Adult Mental Health team is a multidisciplinary team that provides assessment and recovery orientated time limited care for people living in the community who are assessed as needing care coordination. The team will work in partnership with other community services including your GP, and can provide support and education for families and carers. The Adult Mental Health Team can help with your employment and education goals, physical health and everyday activities important to community living.
Monday to Friday, 8.30am-5:00pm (except public holidays)
Adults with a diagnosed mental health condition, residing within the boundaries of SLHD, and experiencing significant symptoms and problems in functioning independently across multiple or most everyday roles.
Sydney Local Health District Mental Health Services
Phone or online available
This service is provided at multiple locations across the SLHD catchment. Child and Adolescent Mental Health Services (CAMHS) provide assessment and managem...
Sydney Local Health District Mental Health Services
Phone or online available
This service is provided at multiple locations across the SLHD catchment.
Child and Adolescent Mental Health Services (CAMHS) provide assessment and management of mental health problems affecting school-aged children and young people. The Rivendell residential service provides intensive care and rehabilitation for young people with persistent problems that may affect their ability to participate in secondary school education.
Monday to Friday, 8.30am-5:00pm (except public holidays)
Jewish House
Phone or online available
The team of in-house expert counsellors & psychologists help people deal with the impact of past events, build coping skills necessary to make changes, reduc...
Jewish House
Phone or online available
The team of in-house expert counsellors & psychologists help people deal with the impact of past events, build coping skills necessary to make changes, reduce the risk of further episodes of homelessness and abuse and move towards achieving their goals. The clinicians offer payment options including bulk billing, Victims services and NDIS for psychological assistance.
Our team of in-house expert counsellors & psychologists help people deal with the impact of past events, build coping skills necessary to make changes, reduce the risk of further episodes of homelessness and abuse and move towards achieving their goals.
Anglicare
Anglicare’s EWOP program is a free service to ensure the emotional and mental wellbeing of the elderly.
Anglicare
Anglicare’s EWOP program is a free service to ensure the emotional and mental wellbeing of the elderly. If you or someone you know is a resident of a registered aged care facility who is experiencing mild to moderate mental health symptoms, They are here to help you.
Anglicare’s experienced team provide integrated support that is tailored to the needs of the individual, and includes: counselling, psychology, recreational activities and other non-pharmacological interventions.
Aged care residents experiencing mild to moderate mental illness or who are assessed as being at risk of mental illness over the following 12 months if they do not receive services.
WAYS
WAYS psychologists offer short and long term individual and family therapy, educational and mental health assessments, psychoeducation workshops and informat...
WAYS
WAYS psychologists offer short and long term individual and family therapy, educational and mental health assessments, psychoeducation workshops and information seminars on a range of topics that are delivered to schools and community groups.
Embrace Multicultural Mental Health
Phone or online available
EMMH is a national initiative supporting mental health and suicide prevention for culturally and linguistically diverse (CALD) communities in Australia. It p...
Embrace Multicultural Mental Health
Wait time: Available
Phone or online available
No Cost & Open Access
Australian Kookaburra Kids Foundation
The program dedicated to supporting the unique needs of children from serving and ex-serving ADF families has been made possible by the Australian Government...
Australian Kookaburra Kids Foundation
The program dedicated to supporting the unique needs of children from serving and ex-serving ADF families has been made possible by the Australian Government.
The Department of Veterans’ Affairs is funding the Australian Kookaburra Kids Foundation to deliver the Defence Kids Program across Australia, which provides camps, activity days and age-appropriate mental health education focusing on coping skills and resilience, while allowing children to bond with peers who are facing similar challenges.
Business hours (AEST)
Children, aged 8 -18 years, who are living in current and ex-serving defence families impacted by mental illness.
Programs are available for all eligible young people aged 8-18 in ACT, NSW, NT, QLD SA, and VIC.
Sydney Local Health District Mental Health Services
Phone or online available
Community based team that specialised in helping young people who are experiencing changes that could be called psychosis.
Sydney Local Health District Mental Health Services
Phone or online available
Community based team that specialised in helping young people who are experiencing changes that could be called psychosis.
Monday to Friday, 8.30am-5:00pm (except public holidays)
Young people 14-25 years of age, residing within the boundaries of SLHD, who has experienced an episode of psychosis of less than 2 years duration.
Mental Health Online
Phone or online available
Social Anxiety Online is designed to help teach and implement skills and strategies that assist with managing social anxiety and may improve overall mental h...
Mental Health Online
Wait time: Available
Phone or online available
The Social Anxiety Program provides information about social anxiety and introduces skills and strategies that can help to identify and monitor the symptoms of social anxiety, learn relaxation and breathing techniques to reduce social anxiety symptoms, discover and challenge unhelpful thoughts, boost wellbeing by making lifestyle changes and face feared social situations using exposure therapy.
Online, accessible 24/7
The Social Anxiety Program has been created for people who are over the age of 18 years and are an Australian resident. This program may be most helpful for people who experience mild to moderate anxiety that occurs in certain social situations.
Advance Diversity Services
Phone or online available
Do you speak Mandarin, Cantonese, Arabic, Korean or Nepali and live in the areas of Canterbury, Strathfield-Burwood-Ashfield, and Rockdale-Kogarah and Hurstv...
Advance Diversity Services
Wait time: Available
Phone or online available
Do you speak Mandarin, Cantonese, Arabic, Korean or Nepali and live in the areas of Canterbury, Strathfield-Burwood-Ashfield, and Rockdale-Kogarah and Hurstville? If you have limited English and are between the age of 18 and 65, our bilingual Multicultural Health Navigators can help you access health and social services in your language.
e-hub Health
Phone or online available
e-couch is a free, self-guided online program. It provides evidence-based modules to help people manage symptoms of depression, anxiety, stress, grief, and r...
e-hub Health
Wait time: Not applicable
Phone or online available
e-couch is a free, self-directed online program developed by eHub Health in collaboration with the Australian National University. It offers evidence-based education and interactive tools to help individuals understand and manage symptoms of depression, anxiety, stress, grief, and relationship difficulties.
• Based on Cognitive Behavioural Therapy (CBT) and Interpersonal Therapy (IPT)
• Includes self-assessment, practical strategies, and progress tracking
• Suitable for adults (16 +) seeking early intervention or self-help support
24 hours a day, 7 days a week, as it is a self-directed online program that can be accessed at any time.
• Age: Generally suitable for people aged 16 years and older (users must be capable of understanding written English and using a computer or mobile device).
• Location: Available Australia-wide and internationally.
• Access: Open to the general public — no referral, diagnosis, or enrolment screening required.
• Suitability: Designed for individuals experiencing mild to moderate symptoms of depression, anxiety, stress, or adjustment difficulties who can safely engage in self-help without immediate clinical supervision.
Open Arms
Open Arms Recovery for trauma program offers help to understand and manage the impact of trauma on Current and ex-serving ADF members and their families. The...
Open Arms
Open Arms Recovery for trauma program offers help to understand and manage the impact of trauma on Current and ex-serving ADF members and their families. The program can help to identify and reduce heightened physical responses to trauma, manage avoidance behaviours and develop a strategy to safely confront fearful situations, learn how to modify unhelpful thinking, develop skills to improve relationships and meet healthy lifestyle goals.
Help is available 24/7 via telephone.
Current and ex-serving ADF members, partners, adult children.
WayAhead
Phone or online available
Connects communities through powerful, real-life mental health stories.
WayAhead
Wait time: Available
Phone or online available
The Living Library is a way of helping communities hear about and learn from people they may not have met to support their own challenges and to feel less alone.
Medicare Mental Health
Phone or online available
Helps you access the mental health and wellbeing resources and services that are right for you
Medicare Mental Health
Phone or online available
provides easy access to Medicare Mental Health initiatives, as well as other trusted mental health providers and their services, information and support.
Mental health and wellbeing service options you can access on the website include:
You can also make a free call to 1800 595 212 between 8:30am – 5pm weekdays (except public holidays) and be connected with a trained professional. They can help you access local mental health services and supports that are right for you.
This service is supported with funding from the Australian Government through the PHN Program.